2. What we use
We only use cookies and storage that are strictly necessary to sign you in, protect the site and remember things you did on it. We do not use analytics, advertising, social-media or other tracking cookies.
| Name | Type | Purpose | How long |
|---|---|---|---|
| access-token | Cookie (HttpOnly) | Keeps you signed in. | 10 minutes |
| refresh-token | Cookie (HttpOnly) | Renews your sign-in without asking for your password again. | 7 days |
| csrftoken | Cookie | Protects forms against cross-site request forgery. | Up to 1 year |
| user | Local storage | Remembers your basic account details so pages load without delay. | Until you sign out |
| pgn_plan | Local storage | Remembers your current plan so the right features are shown. | Until cleared |
| pgn_onboarding_checklist | Local storage | Remembers your progress on the setup checklist. | Until cleared |
| pgn_last_check_id | Local storage | Links the duty calculator to your most recent compliance check. | Until cleared |
| pgn_chat_ticket | Local storage | Reconnects you to an open support chat after a page reload. | Until the chat is closed |
| pgn_officer_last_seen | Local storage | For PortGate officers only: tracks which support messages have been read. | Until cleared |
| signup_phone | Session storage | Carries the phone number from sign-up into onboarding. | Until the tab is closed |
| pgn_cookie_consent | Local storage | Remembers your cookie choice. | Until cleared |
3. Third-party content
Some pages show photographs served by Unsplash. When your browser loads them, Unsplash receives your IP address and browser details, as any website you connect to does. These requests do not set cookies.
When you pay, the payment window is provided by Payaza, which may use its own cookies to process the payment securely. Payaza’s own privacy and cookie policy applies to that window.
4. Your choices
Because the items above are strictly necessary, they are used whatever you choose. Turning them off in your browser will stop sign-in and some features from working.
If we ever add optional cookies, such as analytics, we will list them here and only use them if you allow optional cookies. You can change your choice at any time in , or delete cookies and storage in your browser settings.
5. More information
Our Privacy Policy explains how we handle personal data and the rights you have. Questions can be sent to support@portgatenexus.com.
Questions about this document?
Contact us and include the name of this document in your message.
support@portgatenexus.com- Trading name
- PortGate Nexus
- Address
- 18 Ajasa Street, Onikan, 101231, Ikoyi, Lagos, Nigeria
- support@portgatenexus.com
- Phone
- +234 803 949 0349